Privacy Policy & Collection Statement

Talentpath treats the handling of your personal information seriously and is committed to providing quality services to you. Talentpath manages personal information in accordance with all relevant legislation. Accordingly, the purpose of this policy is to ensure the protection of your privacy in relation to the handling of your personal information in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act) for all our business across Australia. This Privacy Policy and Collection Statement explains how we collect information, including your personal information, and how we maintain, use and disclose that information. It also provides some details about your privacy rights along with our general rights and obligations in relation to the information we keep on record.

TYPES OF INFORMATION THAT WE COLLECT AND HOLD:

Talentpath only collects information that is reasonably necessary for our activities or functions. The personal information that may be collected varies depending on whether you are:

A Job Seeker
A Client
A Referee
A Visitor on the Talentpath webpage

We collect information:

to provide recruitment services
to comply with employment law
to meet WHS obligations
to verify identity
to satisfy labour hire obligations
to prevent fraud

FOR JOB SEEKERS

The type of information that we typically collect and hold about Job Seekers is information that is necessary to assess the amenability to work offers and work availability; suitability for placements; or to manage the performance in work obtained through us. This personal information may be disclosed to other areas within the business for administrative purposes and for the progression of your application. All confidential information will be used for legitimate purposes in accordance with relevant legislation. Please note that we may decline collecting unsolicited personal information and take steps to purge it from our systems.

Personal information that may be collected includes:

Information about your past employment
Information about your employment aspirations and expectations
References
Confirmation of employment
Confirmation of past performance
Your eligibility to work within Australia and Photo ID to match work rights (if required)
Your income expectations
Your geographical location
Information about, and copies of your qualifications, skills, and capabilities
Information about any professional registrations or memberships you may have.
Information contained in documents that you provide during our recruitment process.
Employees taxation, banking, and superannuation details upon confirmation of a temporary assignment

FOR CLIENTS

The type of information that we collect and hold about Clients is information that is required for us to help manage and deliver our services. This can include:

Information about your workplace that is relevant to recruitment projects.
Information about your recruitment needs, including the experience and skills required.
Information that you provide to us in your job description.
Information that you provide to us in meetings, discussions, and consultations.
Information about your recruitment and onboarding process.
Information about your company policies and work-place safety practices.
Information contained in documents that you provide during our recruitment process.
Details of employees of your organisation and their contact details.

FOR REFERENCES

Talentpath completes references for candidates to verify their skills, employment and suitability for jobs or types of work. The types of information that we request includes:

Your title and organisation that you work for.
Information on how we can contact you to conduct a reference check including phone number and email.
Information about whether you disagreed or agreed to function as a referee on the occasion if relevant to the recruitment process.
Once completed, a reference will be held on our Information Record System.

All reasonable attempts will be made to keep this information relevant, complete, and current. You must ensure that any personal information provided is accurate and current.

FOR VISITORS ACCESSING TALENTPATH WEBSITE & RESOURCES

Talentpath may collect personal information from individuals who request access to digital resources, publications, reports, salary guides, market insights, webinars, newsletters, or other content made available through our website.

The types of information collected may include:

Name
Email address
Phone number
Organisation or employer
Job title
Industry or area of interest
Information relating to your engagement with Talentpath content and resources.

This information is collected to provide access to requested content, improve our services, identify topics of interest, communicate relevant information, and support our marketing and business development activities.

HOW YOUR PERSONAL INFORMATION IS COLLECTED:

The means by which we will generally collect your personal information is likely to differ depending on whether you are:

A Job Seeker
A Client
A Referee
A Website Visitor

We sometimes collect information from third parties and publicly available sources when it is necessary for a specific purpose such as checking information that you have given us, or where you have consented, or would reasonably expect us to collect your personal information in this way.

FOR JOB SEEKERS

Personal information will be collected from you directly when you fill out and submit one of our registration forms, apply online, email your information directly to us, or provide us with any other information in connection with your application to us for work.

Personal information is also collected when:

You provide us your information online or via email.
During telephone discussions and interviews relevant to your work placement wants, needs and requirements.
We undertake reference checking.
We undertake confirmation of employment procedures.
We undertake qualification and professional registration confirmation processes.
Information is analysed or processed using AI-assisted functionality within Talentpath's recruitment systems for candidate matching, screening, shortlisting, and recruitment administration purposes.

We may collect professional information from publicly available sources such as LinkedIn, company websites and professional association directories where relevant to recruitment services. When we collect personal information about you from publicly available sources for inclusion in our records, we will manage the information in accordance with the Australian Privacy Principles APP and our Privacy Policy.

FOR CLIENTS

Personal information about you may be collected when:

You provide it to us for business- or business-related social purposes.
You engage Talentpath as a recruitment provider.
You enquire about Talentpath’s recruitment service.
Talentpath prepares, submits, or considers a tender or bid process with your organisation.

FOR REFERENCES

Personal information about you may be collected when you provide it to us:

While checking Job Seeker references with you.
When we are checking information that we obtain from you about Job Seekers.

We may also collect personal information about you from a range of publicly available sources, including newspapers, journals, directories, the Internet, and social media sites. When we collect personal information about you from publicly available sources for inclusion in our records, we will manage the information in accordance with the Australian Privacy Principles APP and our Privacy Policy.

FOR WEBSITE VISITORS

We may collect information about how visitors interact with our website through cookies, analytics tools, tracking technologies and similar digital technologies. This information may include:

IP address
Device information
Browser type
Pages visited
Time spent on pages
Referring websites
Downloaded resources
Website activity and interactions

This information helps us understand how our website is used, improve user experience, measure the effectiveness of our content and marketing activities, and provide relevant services and communications.

We also collect certain personal information from you if you complete a form on our website, apply for a job, or request one of our resources from our website. You voluntarily provide this information by entering your details. The requested information may comprise fundamental personal particulars such as one's name, address, telephone number, and email address, among others. This information is recorded in our Information Record System. You accept and acknowledge our Privacy Policy and Collection Statement by providing your personal information in this manner.

Where you have previously provided your contact details to Talentpath, registered with us, applied for a role, downloaded a resource, subscribed to communications, or otherwise engaged with Talentpath, we may associate your website activity with your existing record in our recruitment, customer relationship management (CRM), marketing, or other business systems.

Without your express consent or as required by law, we will not disclose any information gathered about your visit to our website or any personal information you provide to any organisation other than Talentpath.

You may occasionally forward us an email through the contact link on our website. Your information will be utilised exclusively for the intended purpose as specified in the email.

COOKIES AND TRACKING TECHNOLOGIES

Talentpath uses cookies, analytics tools, tracking pixels and similar technologies to understand how visitors use our website, improve website functionality, measure the effectiveness of our marketing activities, and provide a better user experience.

These technologies may collect information including IP addresses, browser type, device information, pages viewed, time spent on pages, links clicked, referring websites, downloads, and other website interactions.

Information collected through these technologies may be associated with information already held about you where you have previously interacted with Talentpath.

You can manage cookie preferences through your browser settings, however some website functionality may be affected if cookies are disabled.

USE OF ARTIFICIAL INTELLIGENCE (AI) AND AUTOMATED TOOLS

Talentpath may use Artificial Intelligence (AI) and automated technologies within its recruitment systems and software platforms to assist with the delivery of recruitment services.

These technologies may be used to:

Assess and categorise candidate applications and resumes.
Match candidate skills, experience, qualifications, and preferences to employment opportunities.
Assist recruiters with candidate screening and shortlisting.
Summarise candidate information and recruitment interactions.
Support recruitment administration and communications.
Assist website visitors and candidates through AI-enabled chatbots or virtual assistants.
Improve the efficiency and consistency of our recruitment processes.

Any AI-assisted assessments or recommendations are used to support Talentpath's recruitment activities and do not solely determine recruitment outcomes. Decisions relating to candidate progression, shortlisting, presentation to clients, and placement remain subject to review and oversight by Talentpath personnel.

Personal information provided to Talentpath, including information contained in resumes, application forms, interviews, assessments, and other recruitment-related documents, may be processed through AI-enabled functionality within our recruitment systems as part of the recruitment process. By submitting an application, registering with Talentpath, or otherwise participating in our recruitment process, you acknowledge that your personal information may be assessed using AI-assisted functionality as described in this Privacy Policy.

Talentpath may also use AI-enabled chatbots and virtual assistants to respond to enquiries, assist candidates through recruitment processes, provide information about opportunities, and support website visitors.

Talentpath takes reasonable steps to ensure that personal information processed within its technology platforms is handled securely and in accordance with applicable privacy laws.

RESPONSIBLE USE OF ARTIFICAL INTELLIGENCE

Talentpath is committed to the responsible, transparent and accountable use of AI technologies. AI is used to support, not replace, human decision-making throughout our recruitment processes. We regularly review our AI-enabled technologies to promote fairness, reduce the risk of bias, protect personal information and maintain compliance with applicable privacy and employment laws. Candidates may contact Talentpath if they have questions regarding how AI-assisted technologies have been used during the recruitment process.

HOW YOUR PERSONAL INFORMATION IS HELD:
Personal information is held in our Information Record Systems until it is no longer needed for any purpose for which it may be used or disclosed, at which time it will be de-identified or destroyed, provided that it is lawful for us to do so.

Talentpath takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Our security measures may include the use of secure cloud-based platforms, encryption technologies where appropriate, multi-factor authentication, role-based access controls, password protection, system logging and monitoring, regular software updates, and other administrative and technical safeguards designed to protect the personal information we hold. Access to personal information is limited to authorised personnel and trusted service providers who require access to perform their duties. We regularly review and update our security practices to support the ongoing protection of personal information.

Talentpath may disclose personal information to service providers located in Australia and overseas, including providers of cloud hosting, CRM platforms, applicant tracking systems, AI technologies, marketing platforms and business software. These providers may be located in countries including the United States, United Kingdom, Ireland, Singapore and other jurisdictions where our technology providers operate.

DISCLOSURE

We may disclose your personal information for any of the purposes for which it is primarily held or for a lawful related purpose. We may disclose your personal information where we are under a legal duty to do so.

Your personal and sensitive information may be disclosed to:

Potential and actual employers and clients of Talentpath
Other members of the Talentpath group
Government bodies where we are legally required to do so.
Our insurers
Superannuation services
Legal and other professional advisors
A professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information.
A workers compensation body
Recruitment ATS providers, CRM providers, marketing automation providers, analytics providers, artificial intelligence service providers, and cloud-based technology providers that support our business operations.
Any person with a lawful entitlement to obtain the information.

DIRECT MARKETING

Your personal information may be used by Talentpath to identify programs, products, and services that may be of interest to you. Talentpath may use your personal information to send you information about the company's products, programs, and services, as well as those offered by its business partners. If you do not want to receive direct marketing information from Talentpath, as mentioned in this section, please let us know by utilising the unsubscribe button in the communication you receive, or by contacting us using the information provided above. Talentpath will take reasonable steps promptly action to guarantee that you do not receive any direct marketing information in the future.

IF YOU DO NOT GIVE US THE INFORMATION WE NEED

If you decline to provide the information that we need, please note that:

We may be limited in our ability to find you suitable work.
We may be limited in our ability to place you in work.
We may be limited in our ability to provide you with recruitment services.
The effectiveness of candidate matching, screening, and other recruitment services may be reduced if sufficient information is not provided.

ACCESS TO PERSONAL INFORMATION

You may request access to or update or to delete your personal information held at Talentpath by contacting the Talentpath Privacy Officer as set out below. We may ask to verify your identity and for more information about your request. Where we are legally permitted to do so, we may refuse your request and give you reasons for doing so. Where you request your personal information to be updated and there is a dispute about the facts, we will make a note on your personal information of such dispute. You may also request that Talentpath stops using your information and contacting you and we will comply with your request (for example if at any time you would prefer to stop receiving newsletters and updates from us, please use the “unsubscribe” option included in the email or other material). However, if this involves a request for deletion of your file, please be aware that we may not be required or able to do so, particularly where your file also holds information about our clients or where we are legally bound to hold onto this information.

COMPLAINTS

At Talentpath we aim to acknowledge receipt as soon as possible and commit to resolve all complaints no later than 30 days. However, there may be instances where this is not possible due to the contents of the complaint. In such circumstances, we will respond to your complaint in a reasonable and practical time. You may wish to contact the Australian Information Commissioner (OAIC) if you are not satisfied with our response to your complaint. Office of the Australian Information Commissioner.

If you have a complaint, please email us at hello@talentpath.com.au.

HOW TO CONTACT US

If you wish to contact us about your personal information you should contact us on 1300 768 358 or hello@talentpath.com.au during normal office hours, which are Monday to Friday 7.30am – 5.30pm.