Trends
Are marketing roles in demand? Yes – here's why
For some, marketing is viewed as a minor player – an afterthought, cost or bolt-on to what really drives success (who needs it – customers will refer ...
Claims Advisor
Customer Experience
Your Customer Experience and Contact Centre Recruitment Agency
We’re all about connecting businesses with exceptional customer service and contact centre professionals. Whether you need high-performing call centre staff, volume recruitment solutions, or a customer experience leader, we’ll find the right people for your team.
From fast-paced contact centres to customer service roles in diverse industries, we specialise in delivering talent that puts your customers first.
Here are some of the temporary and permanent roles we recruit for in this division:
Claims Manager
Client Experience Consultant
Contact Centre Leader
Contact Centre Manager
Contact Centre Specialist
Customer Experience Manager
Customer Experience Representative
Head of Customer Experience
Member Engagement Specialist
VOC Analyst
Workforce Management
Looking for Customer Service Talent? We’ve Got You Covered.
Great customer service starts with great people. We take care of every step of the recruitment process, from sourcing and screening to matching candidates with your unique company culture. Whether you need short-term cover or permanent hires, we’ll find the right fit for your team.
I have over 7 years of experience in customer experience, sales, consumer banking, and lending. At Talentpath, I draw on this extensive background to connect top talent with organisations looking to elevate their customer service operations.
My hands-on previous experience managing contact centre operations gives me a unique understanding of the challenges within these environments. This perspective helps me build trust with candidates and address hiring managers' needs from both operational and people-focused angles.
With a positive and approachable nature, I thrive on fostering strong relationships with clients and candidates. My strategic approach ensures every placement aligns with business goals, providing organisations with the talent they need to succeed.
Georgia Sheehan
Recruitment Partner | Customer Experience & Sales
As a natural connector, problem solver and energetic powerhouse, I bring a vibrant and outgoing approach to the customer experience team. Having worked in professional environments for many years, I deeply appreciate the true power of exceptional customer service.
Meg Salisbury
Recruitment Partner | Customer Experience
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I’m passionate about understanding my clients' unique business drivers and connecting them with the best customer experience talent for long-term success. I thrive on seeing people grow and succeed in the roles I fill, and my detail-oriented approach ensures that every sourcing strategy is refined for maximum impact. My goal is to create win-win situations that drive organisational growth and truly change lives through meaningful placements.
Hannah O'Rourke
Recruitment Partner | Customer Experience
Your Next Customer Experience Role is Waiting
If you’re a job seeker looking for your next customer service or contact centre role, we’re here to help. From entry-level positions to leadership opportunities, we work with some of Australia’s leading businesses to match you with roles where you can thrive.
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Win the talent battle.
Get to you know your team and hiring landscape better with real insight from our exclusive recruitment resources. More than just a salary guide and prompts, read career stories and first hand insights from our talent community and beyond. Go deeper into what really matters to people in the workplace, now and into the future.
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